We want you to be pleased with every order we send you. Please check your order carefully when it arrives and let us know if anything is not as it should be. Most items are eligible for refund or exchange withWe want you to be pleased with every order we send you. Please check your order carefully when it arrives and let us know if anything is not as it should be. Most items are eligible for refund or exchange within 60 days of delivery, with some exceptions. Items must be unused and unworn, with any original tags or packaging, and must be returned in resalable condition. Shipping fees are non-refundable.
Items that have been washed and/or dried in the dryer, damaged/stained after delivery, smell of smoke, are covered in pet/human hair or have the size label/tag cut or torn out may be subject to restocking fees or rejection and may be returned to the customer at the customer’s expense..
If you believe your order arrived damaged/defective, please contact our Customer Service team before returning, and we will be happy to assist.
Items returned after the 60 day time frame are subject to a 35% restocking fee.
If you have any questions about returning an item, please contact our Customer Service team.
How do I return items for refund?
Send your return items to us at:
1109A, NO.21, Jiahe Road, Siming District, Xiamen City, Fujian Province, China
Include a note (or, ideally, write on the packing slip and include that) with the following information:
The order number, or the name or email address of the purchaser.
What shirts & sizes (don't forget to say whether you want men's or women's sizes) you want in exchange. You may also exchange for a different design.
The address you would like your new shirts shipped to.
Return or exchange of the costs borne by the customer
Lastly, if the shirt was a gift, and you do not want the original purchaser notified of the exchange, write “no email” on the packing slip and we will make sure they do not get any email notifications concerning the exchange.
How do I exchange my item for a different size/style?
You have two options for exchanges:
RECOMMENDED: Return your items for refund, and place a new order on our website at any time,and your new order will get to you quicker.
OR: Note your new selections on the return form, and you need to pay for the new shipping fee (based on the rates on our site), plus any difference in item price, will be calculated and applied to your account.