Q1.Free shipping ?
We offer free shipping for all orders.we will provide the fastest shipping menthod,When you buy more than 10 pieces at one time.>>>DHL(5-7day).
Q2.What are your customer service hours and how do I get in touch?
Sorry, due to the time difference, customer service hours of operation are Monday through Friday, from 6pm-2am EST.We are available here, at [email protected] . Our team will be more than happy to help you.
Q3.What payment methods do you accept?
We accept most major credit cards, as well as paypal (just make sure to fill out your billing and shopping addresses first). Please note, we can only accept one form of payment for each order.
Q4.Why isn’t my coupon code wording?
Make sure your coupon has not expired and that you are applying it to non-sale items only. If it still is not working, send us an email at [email protected] with your coupon code and we’ll take a look.
Q5.What if I make a mistake in my order?
Please touch with our customers service within 10 hours when you finish the order in the working time. We can change yourbilling/shipping addresses and the colors of our garments!
Q6.Is there anything special I should do?
Turn Garment inside out. Use cold water only. Use detergent without bleach. Dry in dryer under normal settings. Wash colors separately from whites, especially on the first wash.
Q7.How much is shipping?
FREE SHIPPING on all order with usps and DHL(when you order more than 10 pieces).
Q8.Will I be alerted once my order prints and ships?
You will receive a shipping confirmation email from us once it leaves our warehouse. If you have any issues please contact support [email protected]
Q9.How long have I receive my order?
We need 1 to 2 days to prepare the orders and around 10 days you can receive your goods (no more than 20 days).
Q10.What is your printing technique?
All EasyCustom apparel is printed using a super high tech digital print technique called Direct to Garment printing. We have the best machines in the business and ensure an extremely high quality print. Every garment that leaves our company has be check carefully before being shipped to customers.
Q11.How about your material? It will hurt my skin?
T-shirt use high quality Gillan basic t shirt. 100% cotton, breathable, color never fades.
The basic T-shirts product assurance by 100% high quality pure cotton from the United States, and also never use harmful chemicals and chemical material in manufacturing process. These kind of basic T-shirts are natural, and health.